Refund and Returns Policy

At MyAwrah, we strive to provide you with exceptional Islamic/Modest products that aligns with the sacred concept of 'Awrah'. We understand that sometimes, despite our best efforts, circumstances may arise where a return becomes necessary. Our return policy is designed to make this process straight-forward and easy.

Return Eligibility Criteria

Returns are accepted within 14 days from the date of purchase.

The item must be in its original condition, unworn, and with all tags attached.

Initiate the Return Process

To initiate a return, please contact our customer support team at support@myawrah.com.

Clearly mention your order number, the reason for the return, and any relevant details.

Return Shipping

Customers are responsible for the return shipping costs unless the return is due to a manufacturing defect or an error on our part.

We recommend using a trackable shipping service for your return to ensure its safe arrival.

Inspection & Refund Process

Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.

Refunds will be processed within 5 business days after the inspection is completed.

Refunds will be issued to the original payment method.

Exchanges

If you need a different size or style, please return the original item and place a new order.

Awrah Sensitivity

We understand the sanctity of the concept of awrah, and we handle returns with the utmost respect and discretion.

All returned items are handled with care to maintain the sanctity associated with Islamic wear.

Contact Us

For any queries or assistance regarding returns, feel free to reach out to our customer support team at support@myawrah.com.

At Myawrah, we value your satisfaction and are committed to providing you with a hassle-free return experience. We appreciate your understanding and cooperation in adhering to the principles of awrah. Thank you for choosing Myawrah – where modesty and quality converge.